Insurers are trying to settle death claims in less than half the stipulated time. They are also doing away with the need for documents, including death certificates,so as not to inconvenience claimants.
China's insurance watchdog is looking for trouble in the wrong places. The regulator is raising warning flags over the industry's riskiest investments from corporate raiding to large-scale deal-making.
The insurance industry is ripe for technological disruption, but the results may be dicey. Some areas of banking services, notably payments, have been relentlessly targeted by start-up companies since the financial crisis.